Last updated: May 2026

Talking Tides Brew Co Ltd respects your privacy and is committed to protecting your personal data.

 

1. Who We Are

Talking Tides Brew Co Ltd
Website: www.talkingtides.com
Email:

We act as the data controller for personal data collected through our website.

 

2. Data We Collect

We may collect:

• name
• billing address
• delivery address
• email address
• telephone number
• order history
• payment transaction details (processed securely via third parties)
• IP address
• browser/device information
• age verification data
• marketing preferences
• customer service correspondence

 

3. How We Use Your Data

We use your data to:

• process and fulfil orders;
• arrange delivery or collection;
• verify age where legally required;
• process payments;
• respond to enquiries;
• provide customer support;
• prevent fraud;
• improve our website and services;
• comply with legal obligations;
• send marketing communications where you have opted in.

 

4. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

• performance of a contract;
• legal obligation;
• legitimate interests;
• consent.

 

5. Sharing Data

We may share data with trusted third parties including:

• payment processors;
• delivery couriers;
• e-commerce platforms;
• website hosting providers;
• IT providers;
• age verification providers;
• professional advisers;
• regulators or law enforcement where legally required.

We do not sell your personal data.

 

6. Data Retention

We retain personal data only as long as reasonably necessary for:

• fulfilling orders;
• legal compliance;
• accounting and tax records;
• dispute resolution;
• fraud prevention.

 

7. Your Rights

Under UK GDPR, you may have rights to:

• access your personal data;
• request correction;
• request deletion;
• restrict processing;
• object to processing;
• request data portability;
• withdraw consent for marketing.

To exercise your rights, contact:

You also have the right to complain to the ICO.

 

8. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse traffic and improve customer experience.

By using our website, you agree to our use of cookies where applicable.